We're hiring an Administration & Customer Service Executive
Location – Mazagaon, South Mumbai
Salary – 15-20k per month
Employment type – Full-time (Work from the office)
Experience - Minimum 6 months
We are seeking an Administration & Customer Service Executive who shall be the link between the marketing team and the operations team, help us with database management, co-ordination with customers and vendors while being responsible and creative in their approach.
Responsibilities –
• Managing Online & Offline Order sheets – being a link between the marketing & operations team.
• Creating Invoices & Reading Shipping Labels. Creating invoices for orders before they are shipped for delivery.
• Managing inventory sheets in co-ordination with the operations team
• Manage customer database and support with online marketing campaigns.
• Co-ordinating with delivery partners/executives
• Co-ordinating with the printing partners
• Co-ordination with customers on incoming orders & payment receivables from B2C & B2B customers.
• Supporting the marketing team with weekly & monthly WhatsApp messaging
• Maintaining Physical Files with outbound & inbound documents
• Ordering stationery for office
Skills Required –
• Proficient in MS Excel & MS Word
• Fluent in written & spoken English & Hindi (Knowing Marathi would be an add-on)
• Disciplined approach
• Communication Skills