We're hiring an Administration & Customer Service Executive

Location – Mazagaon, South Mumbai

Salary – 15-20k per month

Employment type – Full-time (Work from the office)

Experience - Minimum 6 months

We are seeking an Administration & Customer Service Executive who shall be the link between the marketing team and the operations team, help us with database management, co-ordination with customers and vendors while being responsible and creative in their approach.

Responsibilities –

• Managing Online & Offline Order sheets – being a link between the marketing & operations team.

• Creating Invoices & Reading Shipping Labels. Creating invoices for orders before they are shipped for delivery.

• Managing inventory sheets in co-ordination with the operations team

• Manage customer database and support with online marketing campaigns.

• Co-ordinating with delivery partners/executives

• Co-ordinating with the printing partners

• Co-ordination with customers on incoming orders & payment receivables from B2C & B2B customers.

• Supporting the marketing team with weekly & monthly WhatsApp messaging

• Maintaining Physical Files with outbound & inbound documents

• Ordering stationery for office

Skills Required –

• Proficient in MS Excel & MS Word

• Fluent in written & spoken English & Hindi (Knowing Marathi would be an add-on)

• Disciplined approach

• Communication Skills